At PureWine, we want you to be 100% satisfied with your purchase. If you are not completely satisfied, we want to make it right.
If you have purchased or received a product directly from www.drinkpurewine.com and would like to return it, a refund can be issued within 30 days of purchase. Returned items, such as the remainder of the unused Wands in your order, must still be individually packaged and in unused condition.
To initiate a return, please email firstname.lastname@example.org.
After 30 days, returns will not be accepted for any reason other than a manufacturer defect. PureWine offers a 1-year replacement period for items presenting manufacturing defects.
Customers who have purchased The Wand™and related PureWine products from an authorized PureWine retailer should initiate all returns and exchanges through the original point of purchase.