Shipping & Returns


We provide Free Shipping on U.S. orders over $24.95. Priority shipping and international shipping costs will vary depending upon weight and destination.

All orders within the Continental US will be delivered within 5-7 business days. This time-frame includes the shipping method that you select at checkout, as well as the processing of orders.


At PureWine, we want you to be 100% satisfied with your purchase. If you are not completely satisfied, we want to make it right.

If you purchased or received a product directly from our website and would like to return it, we will issue you a refund if the product is returned within 30 days of purchase.

Please return any unused products in their original packaging, including any any unused Wands or Waves.

To initiate a return, please email

After 30 days, returns will not be accepted for any reason other than manufacturing defects.

PureWine offers a 1-year replacement period for items with manufacturing defects.

Important: Customers who have purchased PureWine products from an authorized PureWine retailer should initiate all returns and exchanges through the original point of purchase.